privacy policy.

Bristow & Hardy Ltd ("we", "us") is the data controller for personal information collected through this website. We are registered in England & Wales, company number 11250065, with our registered office at 1st Floor, Bridge Street Studios, 62 Bridge Street, Manchester, M3 3BW. You can contact us about anything in this policy at hello@bristowandhardy.co.uk.

what information do we collect.

When you fill out a form on our website, for example to download a guide, book a call or contact us, we collect the details you provide, typically your name, email address, company and phone number.

If you accept analytics and marketing cookies, we also collect information about how you use our website, such as the pages you visit and how you found us. You can browse the site without accepting these cookies.

how we use your information.

• To respond to you. When you book a call, ask a question or request a resource, we use your details to reply and deliver what you asked for. Lawful basis: taking steps at your request before entering a contract, or our legitimate interest in responding to enquiries.
• To send you marketing. If you download one of our guides or sign up to hear from us, we may send you relevant emails about recruitment marketing. Lawful basis: consent, or legitimate interest for business contacts. Every email includes an unsubscribe link.
• To improve our website. We use analytics to understand which pages are useful and how people find us. Lawful basis: consent, collected through our cookie banner.

who we share it with.

We do not sell your personal information. We share it only with service providers who help us run our business, under contracts that protect your data:

• HubSpot, our CRM and marketing platform, which stores form submissions and manages our email marketing. HubSpot is based in the United States; transfers are protected by the UK Extension to the EU-US Data Privacy Framework and standard contractual clauses.
• Google Analytics, which provides aggregated website usage statistics if you accept analytics cookies.
• Our website hosting provider, which serves this website and processes standard server logs.

We may also disclose information where required by law.

how long we keep it.

We keep contact and enquiry details for as long as we have an active relationship with you or a legitimate reason to stay in touch, and we review our records regularly. If you unsubscribe from marketing, we keep the minimum needed to honour that request. Analytics data is retained in line with the durations set out in our cookie policy.

your rights.

Under UK data protection law you have the right to:

• Access a copy of the personal data we hold about you
• Ask us to correct inaccurate data
• Ask us to delete your data
• Object to or restrict our processing, including direct marketing
• Receive your data in a portable format
• Withdraw consent at any time, where consent is our lawful basis

To exercise any of these rights, email hello@bristowandhardy.co.uk. You also have the right to complain to the Information Commissioner's Office at ico.org.uk, though we'd appreciate the chance to resolve any concern first.

cookies & tracking.

We use cookies and similar technologies. Analytics and marketing cookies are only set if you accept them through our cookie banner, and you can change your choice at any time using the "Cookie Preferences" link in the footer. Full details are in our cookie policy.

how we protect your information.

We use appropriate technical and organisational measures to protect personal data, including encrypted connections to this website and access controls on the systems where your data is stored.

changes to this policy.

We may update this policy from time to time. Any changes will be posted on this page.

Last updated: July 2026.