What cookies we use, why we use them, and how you can control them.
Cookies are small text files placed on your device when you visit a website. We also use similar technologies such as local storage, which works in a comparable way. Together these help the website function, remember your choices and help us understand how the site is used.
We only set analytics and marketing cookies if you accept them through our cookie banner. Strictly necessary storage is used without consent because the site cannot function properly without it.
These are required for the website to work and remember your preferences. They do not track you.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| bh_consent | Bristow & Hardy | Remembers whether you accepted or declined cookies | Until cleared |
| bh54_v2 | Bristow & Hardy | Remembers that you closed our guide slide-in so we don't show it again | 30 days |
Set only with your consent. These help us understand how visitors use the site, using Google Analytics.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes visitors to measure site usage | 2 years |
| _ga_* | Google Analytics | Maintains session state for analytics | 2 years |
Set only with your consent. These are used by HubSpot, our CRM and marketing platform, to recognise returning visitors and connect website activity with our forms and emails.
| Name | Set by | Purpose | Duration |
|---|---|---|---|
| __hstc | HubSpot | Tracks visitors across sessions for marketing analytics | 6 months |
| hubspotutk | HubSpot | Identifies a visitor when they submit a form | 6 months |
| __hssc | HubSpot | Tracks sessions | 30 minutes |
| __hssrc | HubSpot | Detects whether the visitor has restarted their browser | Session |
You can change your mind at any time by clicking "Cookie Preferences" in the footer of any page, which will show the cookie banner again. You can also delete cookies through your browser settings. If you decline cookies, the website will continue to work normally.
For details of how we handle personal data more generally, including your rights, please see our privacy policy. If you have any questions, email us at hello@bristowandhardy.co.uk.
Last updated: July 2026.
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